12th World Symposium on Choral Music

Volunteer Roles

CHOIR LIAISON

Skills and Attributes

  • Welcoming and friendly personality
  • Ability to relate to a wide variety of people
  • Ability to remain calm at critical times
  • Experience of choral music or the wider performing arts
  • Familiarity with different languages and cultures an advantage

Role Description

  • Be the first point of contact for choirs when they arrive
  • Assist choirs to check in to their accommodation
  • Distribute passes and welcome packs
  • Meet with choir administrator to review schedule
  • Meet and travel with choir to rehearsal venue
  • Stay with choir through to the end of their evening concert
  • Assist with co-ordinating meals as needed
  • Advise and/or assist choir to organise sight-seeing activities

Time Commitment

  • Available every day from:
    • Friday 10 to Wednesday 15 July, or
    • Tuesday 14 to Sunday 19 July   
  • Time required each day will depend on choir schedule

PRESENTER LIAISON

Skills and Attributes

  • Welcoming and friendly personality
  • Ability to relate to a wide variety of people
  • Ability to remain calm at critical times
  • Experience of choral music or the wider performing arts

Role Description

  • Be the first point of contact for presenters when they arrive
  • Assist presenters to check in to their accommodation
  • Distribute passes and welcome packs
  • Meet with presenters to review their schedule
  • Liaise with Artist Co-ordinator to resolve any issues
  • Meet presenters on arrival at Aotea Centre
  • Accompany presenters to allocated session venue
  • Ensure presenter's session requirements are in place
  • Assist with co-ordinating meals as needed
  • Advise presenters on sight-seeing activities in Auckland

Time Commitment

  • Available from Fri 10 to Sun 19 July
  • Approximate hours will be from 8am to 4pm
  • Available for a minimum of three shifts across the Symposium

DELEGATE LIAISON

Skills and Attributes

  • Welcoming and friendly personality
  • Ability to relate to a wide variety of people
  • Ability to remain calm at busy times
  • Knowledge of Auckland venue locations and transport
  • Familiarity with different languages and cultures an advantage

Role Description

  • Greet delegates as they arrive at the venue
  • Answer programme and general Symposium queries
  • Provide way-finding and directional assistance
  • Assist delegates to set up and use the Symposium mobile app
  • Provide general Auckland advice – food, transport, etc…

Time Commitment

  • Available from Sat 11 to Sat 18 July
  • Varying shift lengths and times, between 8am and 10pm
  • Available for a minimum of three shifts across the Symposium

FRONT OF HOUSE

Skills and Attributes

  • Welcoming and friendly personality
  • Ability to relate to a wide variety of people
  • Ability to remain calm at busy times
  • Previous front of house or ushering experience

Role Description

  • Greet audience as they arrive at the venue
  • Check and scan tickets
  • Assist audience members to find a seat
  • Answer programme and general Symposium queries

Time Commitment

  • Available from Sun 12 to Sat 18 July
  • Two shifts each day, 11am – 3pm and 6pm – 10pm
  • Available for a minimum of three shifts across the Symposium

REGISTRATION DESK

Skills and Attributes

  • Welcoming and friendly personality
  • Ability to relate to a wider variety of people
  • Ability to remain calm at busy times
  • Confidence with using technology 
  • Knowledge of Auckland venue locations and transport
  • Familiarity with different languages and cultures an advantage

Role Description

  • Greet delegates as they arrive at the registration desk
  • Process delegate registrations
  • Answer registration and general Symposium queries
  • Assist delegates to set up and use the Symposium mobile app
  • NB: full registration system training will be provided

Time Commitment

  • Available on Fri 10, Sat 11 and Wed 15 July
  • Rostered hours between 8am and 6pm
  • Available for all three days

EVENT ASSISTANCE

Skills and Attributes

  • Welcoming and friendly personality
  • Ability to remain calm at busy times
  • Ability to problem-solve 

Role Description

  • Provide assistance to the WSCM2020 operations team
  • Specific assistance will include
    • Production running
    • Media and sponsor liaison
    • Marketing support
    • Packing delegate bags (prior to the Symposium)
    • Ticket collection

Time Commitment

  • Available from Sat 11 to Sat 18 July
  • Varying shift length and times, between 8am and 10pm
  • Available for a minimum of three shifts across the Symposium