12th World Symposium on Choral Music


Have a question that you can't see answered elsewhere on our website? Here are some frequently asked questions relating to WSCM2020.


  1. When will more details of the programme be released?  
    We will be publishing more information on the programme noting when the choirs and presenters will be scheduled in late 2019. We’ll then be releasing the full Symposium programme in early 2020, and this information will include concert dates and times, the presentation and workshop timetable and surrounding symposium events. The best way to be kept up to date on the latest news is to sign up to receive our monthly e-newsletter at the bottom of this page.

  2. How do I book for a “concerts only” registration without being an accompanying person?
    Tickets for individual concerts / performances will go on sale in 2020. Be sure to sign up for our e-newsletter (at the bottom of this page) to be notified when public concert tickets are made available.

  3. What does a ‘typical day’ look like at the Symposium? 
    In a single (hyphenated) word, jam-packed! It will start early and finish late (although it is up to you how much of each day you attend). Depending on what you register for, you will be able to select from a wide variety of presentations, workshops and panels, sign up for masterclasses and other special sessions, network with colleagues, and of course experience wonderful choral performances in the evening and at lunchtime. In addition, there will be a Trade Expo to explore, featuring exhibitors – of sheet music, recordings, folders, uniforms, staging, tours, festivals, fundraisers, musical novelties, etc – from all around the world. 


  1. What discounts are there available for groups? How much is registration?
    We have special rates available for both group registrations and accompanying delegates, as well as our great earlybird and advance booking rates available in 2019. For a full list of fees visit https://www.wscm2020.com/register/registration-fees/

  2. I have already registered but need to cancel. How do I do that?  
    All cancellations must be advised in writing by the registrant to us at admin@wscm2020.com. For full details on the cancellation process and refund deadlines see clause 2 in the registration terms and conditions: https://www.wscm2020.com/register/terms-conditions/ 

  3. Will I get a certificate of attendance once I have registered as a delegate?
    Yes. All delegates are able to receive a certificate of attendance, which will be sent out via email following the Symposium.


  1. I am interested in having a booth at the Symposium’s Trade Expo. How do I go about this?
    We will be releasing all booking and pricing information on having a booth at the Symposium’s Trade Expo by 30 April 2019. If you would like to register your interest in a booth email admin@wscm2020.com. 

  2. I would like to book marketing/a display at the Symposium. How do I go about doing this?
    We will be releasing a marketing opportunities information pack in early 2020. If you would like to register your interest in advertising at the Symposium, email marketing.manager@wscm2020.com


  1. What venues / address will the Symposium be based at?
    Much of the Symposium will take place in venues around Aotea Square, Auckland CBD. These venues include Auckland Town Hall and the Aotea Centre. All other venues will be accessible from the square on foot or via Auckland's inner-city transport network. More detailed information on the venues will be made available closer to the events.

  2. What will weather be like in Auckland during the Symposium?
    New Zealand winters are mild, especially those in the North Island. We have an average daily temperature in July of 14°C (57°F), and being a city on a Pacific island, Auckland can experience some rain in the winter months. 

  3. What accommodation providers are recommended?
    WSCM2020 delegates will will be able to access special accommodation rates during the Symposium. These offers will be sent directly to delegates following registration. For a sample of the first-rate accommodation available in Auckland's CBD, visit https://www.wscm2020.com/auckland-nz/auckland-accommodation/.

  4. What transport options are there around the city?
    There are many options for transport within Auckland CBD and for connecting to the rest of NZ. For more information on transport options with Auckland visit: https://www.aucklandnz.com/visit/discover/plan-your-trip/getting-around-auckland


  1. What accessibility provisions are there in Auckland and at the Symposium venues?
    We want to ensure that delegates and patrons with accessibility needs are able to partake in the Symposium. Please contact us directly (admin@wscm2020.com) if you have specific accessibility needs that you would like help with.  

    Both the Auckland Town Hall and Aotea Centre venues are run by Auckland Live and information on their accessibility can be found here: https://www.aucklandlive.co.nz/accessibility

    For information on accessible transport around the city visit: https://at.govt.nz/bus-train-ferry/accessible-travel/  

    Be Accessible is a national organisation that offers great resource and support on accessibility within NZ. Visit their site here: http://www.beaccessible.org.nz/find  

  2. What translation services will there be at the Symposium?
    The Symposium presentations, workshops and events, as well as print material and online material will all be in English. However, if significant numbers of people register from a country where English is not commonly spoken or understood, we will supply the relevant interpreters and translation services.


  1. What visas are needed to travel to NZ?
    For an overview of what you need to consider when travelling from another country to NZ, visit  https://www.wscm2020.com/auckland-nz/getting-to-auckland/  


  1. How do I get involved as a volunteer/help/offer accommodation?
    Keen to help out? We’d love to hear from you. Whether you’d like to help with transport or accommodation for performers and presenters, or volunteer at the event please send us an email: admin@wscm2020.com.  

  2. If I volunteer will I get to hear choirs/see presentations?

    Later this year we’ll be calling for volunteers to assist us with a range of roles, both in the lead-up to and during WSCM2020. These roles will include choir, venue, accommodation and transport liaison; translation; assistance at the registration and info desks; front-of-house management; ushering and even stuffing delegate bags! We anticipate that for many people a volunteer role will be a fascinating experience, offering the chance to meet overseas conductors, singers and presenters, to sit in on rehearsals, and to be part of the ‘backstage machinery’ of a major international festival.

    However, we do want to point out that, while being a WSCM2020 volunteer will certainly be rewarding, it does mean that to a large extent you will not be free to partake of the Symposium as a delegate. As a rule we will not be able to offer free WSCM2020 registrations or concert tickets in recompense for your labour as we need to ensure we have capacity for the expected number of fee-paying registrants.

    To guarantee a full and satisfying Symposium experience, we advise that the best option is to register as a delegate.

  3. What singing opportunities will there be for delegates?   
    The morning sessions and some of the presentations will include opportunities for singing together. This information will be released and sent to delegates later in 2019. 

  4. My choir would like to come as a group. Apart from in Surround Sounds, will there be any opportunities for us to perform? 
    Within the wider Symposium programme there may be additional opportunities for choirs to perform. Be sure to sign up for our e-newsletter at the bottom of this page so you can be kept up to date with these.



  1. What food will be available at the Symposium?
    Registration to the Symposium does not include food and beverages. However, there are many wonderful options for meals, drinks and snacks within the vicinity.

    For information on food within the main Symposium venues, visit: https://www.aucklandlive.co.nz/eating-and-drinking

    For information on dining in and around Auckland, visit: https://www.newzealand.com/ie/auckland%2Bfood-and-wine/  and https://www.heartofthecity.co.nz/dining  

    Auckland CBD has two supermarkets within walking distance of the Symposium hub:

  2. Is there a dress code at the Symposium?
    Please dress in whatever makes you comfortable. However, you may wish to bring some more formal options for evening concerts or events, although this is completely up to you.

  3. What should I bring / pack for the Symposium?  
    Keep in mind that it will be winter time during WSCM2020 and you may need to walk outside between different Symposium venues. However, it is rarely cold in Auckland, even in July - see question above regarding weather - so light layers and a coat/jacket are usually sufficient. Be sure to have your delegate/registration confirmation on hand for when you check in.

  4. Can I take photos /recordings of the sessions?
    Please respect the intellectual property of the presenters and do not record any sessions on any device without their express consent. You may take informal photos during break times. We will also have official photographers at the Symposium. If you do not wish to have your photo taken, please stay out of the line of vision.

  5. Will I get notes for the sessions I attended? 
    We will work with presenters to make summaries of their talks available after they’ve been delivered, and we anticipate that these will be available via the Symposium app. However, this will not always be possible, so we recommend you take your own notes as well. 


Do you have a question that we haven’t answered? Talk to us at admin@wscm2020.com

About WSCM