WSCM2020, July 11-18 2020, Auckland New Zealand

Terms & Conditions - WSCM2020

WSCM2020 Registration Terms and Conditions

In these terms and conditions, the World Symposium on Choral Music 2020 is ‘WSCM2020’ and the organising body, Symposium 2020 Limited is ‘we’, ‘us’ etc.

1. Registration Fee:

1.1 The registration fee includes access to WSCM2020’s programme of concerts, seminars, workshops and masterclasses, relative to the type of registration purchased.

1.2 There are two types of registration types: delegates and accompanying persons; and the specific inclusions are:

1.3 Delegates (individuals and groups) - Full Symposium Registration

  • Participation in the full Symposium programme of seminars, workshops and masterclasses
  • Access to all Symposium concerts with a delegate ticket allocation
  • Songbook
  • Access to the Choral Expo
  • WSCM2020 printed programme

1.4 Delegates (individuals and groups) - Half Symposium Registration

      A Half Symposium registration is available for either 11 – 15 July 2020 or 15 – 18 July 2020, and includes:

  • Participation in the Symposium program of seminars, workshops and master classes for the dates selected
  • Access to Symposium concerts with a delegate ticket allocation for the dates selected
  • Songbook
  • Access to the Choral Expo
  • WSCM2020 printed programme

1.5 Accompanying person

      An accompanying person is a person accompanying a delegate. Each delegate may book one accompanying person. An accompanying person registration includes:

  • Access to all Symposium concerts with a delegate ticket allocation for the dates selected by the delegate
  • Songbook
  • Access to the Choral Expo
  • WSCM2020 printed programme

      Accompanying person registrations are not able to access or participate in the seminars, workshops and/ or masterclasses.

1.5 In these terms and conditions, delegates and accompanying persons are collectively referred to as ‘registrants’.

2. Cancellation Policy

2.1 All cancellations must be advised in writing by the registrant to us at

2.2 For cancellations received in writing on or before 31 December 2019, 100% of the registration fee will be refunded, less an administration fee of NZ$50.

2.3 For cancellations received in writing between 1 January 2020 and 31 March 2020, 75% of the registration fee will be refunded.

2.4 There will be no refund for cancellations received on or after 1 April 2020.

2.5 We accept no responsibility for costs incurred by the registrant in attending WSCM2020.

2.6 Except as set out above, no refunds will be given to registrants who do not attend WSCM2020, for whatever reason.

2.7 Substitutions of another person for a registrant can be made prior to WSCM2020, should the registrant not be available to attend. This will incur a NZ$50 administration fee. Please email us at, referring to the registrant currently registered and providing the name, organisation and email of the person that will be attending as the replacement registrant.


3. Payment

3.1 We accept payment via VISA and MASTERCARD

3.2 Payment or proof of payment must be made in order to receive registration confirmation. Please note that your registration is not guaranteed until payment is received.

3.3 We are a New Zealand-registered limited liability company operating in New Zealand. All transactions will be billed in New Zealand dollars and must be paid to us in New Zealand by one of the methods described below.


4. Credit Card - Visa, MasterCard or AMEX only.

4.1 Your card will be debited immediately for the full amount. Please note that if paying by credit card, a credit card fee of 2.9% will be charged at the time of payment in addition to the normal registration fee.

5. Direct Credit

5.1 By arrangement with us, payment can be made by direct credit to the specified bank account. International transfers will incur an additional bank fee. 

6. Registration Confirmation

6.1 Confirmation of registration and payment will be sent to you by email upon completion of your registration and receipt of payment. Please check this information for accuracy and promptly notify any corrections to us at

6.2 The final programme with choirs, days and time of concerts, seminars, workshops and masterclasses will be available on the WSCM2020 website in early 2020. When this information is released, you will receive an email asking you to select the sessions that you would like to attend, subject to availability.

6.3 Sessions within the WSCM2020 programme will be available to be booked on a first-come basis, and there may be limited availability for some sessions. Further details on the session booking process will be distributed in early 2020.


7. Liability/Insurance

7.1 Registration fees do not include insurance of any kind.

7.2 We recommend that registrants take out travel and medical insurance.

7.3 We recommend that the policy should include loss of fees through cancellation of your WSCM2020 registration or inability to attend, airfares, medical expenses and repatriation. In the event of industrial disruptions or natural disasters, we will not accept responsibility for any financial or other loss or damage incurred by registrants, or injury or damage to property or persons, however caused. Please check with your local advisor(s) as to the recommended scope and level of insurance cover you may require.


8. Visa Requirement

8.1 It is the sole responsibility of the registrants to take care of their visa requirements. Registrants who require an entry visa to New Zealand must allow sufficient time for the application procedure. Registrants should contact the nearest embassy or consulate to determine the appropriate timing of their visa applications. Lack of a visa will not of itself qualify for a reimbursement of registration fees - see paragraph 2 above for reimbursement conditions.


9. Other Terms and Conditions

9.1 Whilst every effort will be made to preserve the list of choirs, presentations and speakers as represented, we reserve the right to make alterations to the conference programme, venue and timings at any time.

9.2 If the Symposium has to be cancelled or changed, we will not be liable to registrants for any direct or consequential losses or costs incurred, including but not limited to transportation and accommodation costs.

9.3 In the unlikely event that WSCM2020 is cancelled, registration fees will be refunded, after the deduction of expenses already incurred.


10. Privacy policy (data protection)

10.1 We value the privacy of registrants and are committed to upholding each individual's right to privacy and complying with New Zealand’s requirements in that regard.

10.2 The information we collect, process or use is treated securely and in accordance with our privacy policy, described in paragraph 11 below. Whenever you give us personal data, you are consenting to its collection and use in accordance with this policy.


11. Collection and use of information

11.1 The information we collect will be relevant to the purposes for which it is to be used and we will take all reasonable steps to ensure that such information is secure, accurate and complete. Delegates may view and update their information in the delegates’ area of the WSCM2020 website, after logging in.

11.2 We will use the information you have provided to deliver the service you have requested. Our communications with you may be by post, telephone or email. We may disclose your information to our approved service providers for the purpose of the provision of services relating to WSCM2020.

11.3 If you are giving us information about another person we will take this as confirmation that you are properly authorised to make that information available to us on their behalf for the purposes above (with all necessary changes).

11.4 We will use cookies on the WSCM2020’s website. These are small pieces of text sent by our web browser to help us recognise you and make your next visit easier and our service more useful to you.  We will use both session and persistent cookies to store your preferences, to authenticate users and to reduce the risk of fraudulent use of your data. We will also use other cookies to report site usage and to offer you help relating to WSCM2020.

11.5 We reserve the right to change this policy. By continuing to liaise and engage with us in respect of any of our products and services, you agree to be bound by this policy as it may be amended from time to time. If concerned, please check from time to time to see if the policy has changed.


12. General Notices

12.1 We reserve the right to change the terms and conditions under which WSCM2020 registrations are offered at any time. Any such change in terms and conditions will be effective as soon as reflected in the text of these terms and conditions as published on the WSCM2020’s web page.

12.2 These terms shall be governed by and construed in accordance with the laws of New Zealand and shall be subject to the exclusive jurisdiction of the New Zealand courts.

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